499db Terms and Conditions

1 General Terms

These terms and conditions ("Terms") apply between the 499db platform ("we", "499db") and users ("you", "member"). By accessing or using the website https://499db.cam you fully agree to these Terms. If you disagree with any part of these Terms, please refrain from using our platform.

499db is an online gaming platform that offers various gaming services including cricket betting, live casino, slots, crash games, and bingo. All our services for users in Bangladesh are operated in Bengali.

These Terms, together with our Privacy Policy and Responsible Gaming Policy, form a complete agreement. In the event of any dispute, these Terms shall take precedence.

2 Account Registration and Management

2.1 Registration Requirements

To open an account at 499db you must provide true and accurate information. Each individual may operate only one account. Creating multiple accounts is strictly prohibited and may result in immediate account termination.

2.2 Accuracy of Information

You confirm the following:

• The name, mobile number, and other personal information you provide are true and accurate.
• You are registering for your own account, not on behalf of anyone else.
• It is your responsibility to keep your account password completely confidential.
• You will immediately notify our support team if you notice any suspicious activity on your account.

2.3 Account Security

Use a strong password and change it regularly to prevent unauthorized access to your account. Do not share your login details with anyone. You are responsible for all activity that occurs on your account.

3 Age Verification and Eligibility

499db is intended only for individuals aged 21 (twenty-one) or older. By registering you declare that you are at least 21 years of age. Participation by minors on this platform is strictly prohibited.

We reserve the right to verify the age and identity of members at any time. Failure to prove age or provision of false information will result in immediate account closure and the associated balance may be forfeited.

In addition, our services may not be used from countries or regions where online gaming is completely prohibited. Users are responsible for being aware of the laws applicable in their own region.

4 Deposits, Withdrawals and Payment Policy

4.1 Deposit Rules

For depositing funds at 499db we support the following payment methods: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳500. Deposit amounts will be credited to your account only after verification.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Successfully verified withdrawal requests are generally processed within 10 to 45 minutes. Withdrawal funds will be sent only to your own registered payment account.

Before submitting a withdrawal request, confirm that:

• Your account is fully verified.
• The wagering requirements of any applicable bonus have been met.
• The withdrawal amount is above the minimum limit.

4.3 Transaction Security

All financial transactions are secured through SSL encryption technology. We do not store any payment information. Each transaction has a unique reference number which is kept in your account history.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 15 times (15x). This means the bonus amount must be wagered 15 times before it becomes eligible for withdrawal.

5.2 General Bonus Terms

• Each bonus offer has a specific validity period which is stated alongside the offer.
• Winnings from bets placed with bonus funds are added to the bonus balance.
• Claiming the same bonus from multiple accounts is prohibited.
• If a breach of any bonus terms is proven, the bonus and any winnings derived from it will be forfeited.
• 499db reserves the right to modify or cancel any bonus offer without notice.

5.3 VIP Program

Our VIP program has four tiers: Bronze — up to 0.3% weekly cashback; Silver — up to 0.6% weekly cashback; Gold — up to 0.9% weekly cashback; Platinum — up to 1.2% weekly cashback. You can advance to a higher tier through regular active play. VIP benefits are subject to change at 499db's discretion.

6 Gaming Rules and Fair Play

499db is committed to providing a fair and transparent gaming environment. We follow a "Fair Play" policy and all our games are sourced from certified game providers.

Keep in mind while gaming:

• The outcome of every game is completely random (governed by a Random Number Generator or RNG).
• No strategy or method can guarantee a change in the outcome of a game.
• There is no guarantee of winning — gaming is always for entertainment purposes.
• If a game result is voided due to a technical error, the funds wagered on that game will be refunded.

499db is not responsible for any loss caused by technical issues on the part of the game provider.

7 Prohibited Activities

The following activities are strictly prohibited and may result in account termination and forfeiture of associated funds:

• Creating or operating an account on behalf of a minor.
• Attempting to claim bonus benefits by creating multiple accounts.
• Using the platform for money laundering or illegal financial activities.
• Using any software, bot, or script to influence game outcomes.
• Harassing, threatening, or defrauding other members.
• Participating in match fixing or betting activities that violate limits.
• Operating an account using a false identity or another person's identity.
• Attempting unauthorized access to the system or breaching platform security.

8 Privacy and Data Protection

The protection of your personal information is very important to us. To learn in detail about how we collect, use, and store information, please read our Privacy Policy.

Key points:

• We do not sell your information to third parties.
• All personal information is stored on servers secured by SSL encryption.
• Information necessary for fraud prevention and legal compliance may be shared.
• You may request access to or deletion of your data at any time.

9 Limitation of Liability

499db accepts no liability in the following cases:

• A game session fails due to loss of internet connection.
• Loss caused by issues with your own device or software.
• Delays or failures by a third-party payment provider.
• Loss resulting from unauthorized access to your account where you have not kept your login details secure.
• Service disruption caused by natural disasters or other circumstances beyond our control.

In any case our maximum liability will be limited to the actual funds held in your account.

10 Account Suspension and Closure

10.1 Our Rights

We reserve the right to immediately suspend or close any account for the following reasons:

• Breach of any clause of these terms and conditions.
• Provision of false or incomplete information.
• Fraudulent or suspicious financial activity.
• Order from a court or regulatory authority.
• Account remaining inactive for an extended period.

10.2 Your Rights

You may close your account of your own accord at any time. Before closing your account, withdraw all applicable withdrawable balance. Send your account closure request to our support team.

11 Responsible Gaming

499db places the highest importance on responsible gaming. Gaming is a form of entertainment — not a source of income. We are committed to ensuring a safe and healthy gaming experience for our members.

Our responsible gaming features:

• Option to set deposit limits.
• Temporary break or self-exclusion option.
• Reality check messages.
• Session time limit setting.

If you feel that gaming is negatively affecting your life, please read the responsible gaming page and contact our support team.

12 Dispute Resolution

In the event of any dispute, first try to resolve it through our 24/7 live chat support. Most disputes are generally resolved within 24 hours.

Steps for dispute resolution:

• Step 1: Raise the matter in live chat and provide full details.
• Step 2: If unresolved, send a written complaint to [email protected].
• Step 3: Our team will review the matter and communicate a final decision.

For claims regarding technical errors, our server logs and game records will be considered as conclusive evidence.

13 Changes to Terms and Conditions

499db reserves the right to change these terms and conditions at any time. For significant changes, we will try to notify our registered members as early as possible. If you continue to use the platform after any changes, you will be considered to have accepted the new terms and conditions.

The latest terms and conditions will always be available at https://499db.cam/terms-conditions. It is advised to check this page regularly.

14 Contact & Support

For any questions or concerns about these terms and conditions, please contact us. Our support team is available 24 hours a day, 7 days a week to assist you in Bengali.